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Contact Us

WELCOME TO VALEXTRA CUSTOMER CARE.

We are here to assist with any inquiries you may have, from questions on our collections and craftsmanship to guidance with your online order.
Our response time is typically within 24 to 72 hours on business days, with extended times during Italian Bank holidays.

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Book Your Shopping Experience

Enrich your Valextra experience by booking an exclusive virtual appointment with one of our specialists.


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Email Us

CUSTOMERCARE@VALEXTRA.COM

Monday to Friday: 09:00 - 18:00 CET


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Live Chat

For prompt assistance, connect with us via live chat – accessible in the bottom right corner.

Monday to Friday: 09:00 - 18:00 CET