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Contact information

WELCOME TO VALEXTRA CUSTOMER CARE.

We are here to assist with any inquiries you may have, from questions on our collections and craftsmanship to guidance with your online order.

Email us

customercare@valextra.com
Monday to Friday: 09:00 - 18:00 CET

Live chat

For prompt assistance, connect with us via live chat, accessible in the bottom right corner.
Monday to Friday: 09:00 - 18:00 CET

Our response time is typically within 24 to 72 hours on business days, with extended times during Italian Bank holidays.

Contact us